Welcome to Broncobay! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information. It applies to data collected online at www.Broncobay.com (the "Site"), our social media pages, and offline interactions.
1. Information We Collect
We may collect personal information when you:
- Create or update an account on our Site
- Make a purchase
- Sign up for emails or marketing materials
- Contact customer service
- Participate in contests, surveys, or promotions
Examples of personal information we collect include:
- Name, billing/shipping address, email, phone number
- Payment card information
- Any other information you voluntarily provide
2. How We Use Your Information
We use your information to:
- Deliver the products you ordered and provide updates about your purchase
- Contact you in case of order delays or issues
- Send you information about events, promotions, surveys, and product updates
- Customize your experience on our Site
- Improve our products and services, including fraud prevention
- Respond to your inquiries
If you create an account, we store your information to make future shopping faster and easier. You can also access features like order history and wish lists.
Marketing Emails:
We may send you exclusive offers, product updates, and event information. You can unsubscribe anytime by following the instructions at the bottom of our emails. However, we may still contact you regarding your orders or other operational emails (e.g., shipping updates).
Anonymized Data:
We may anonymize collected data for analysis and improvement. This data does not identify you personally.
3. How We Protect Your Information
Your personal information is stored on secure networks and is accessible only to authorized personnel who are required to keep it confidential.
- Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology.
- All transactions are processed through a secure payment gateway and are not stored on our servers.
While we take strong measures to protect your data, no system is completely secure. Please use caution when sending sensitive information via email.
4. Cookies
Yes, we use cookies! Cookies are small files sent to your browser to help us:
- Remember and process items in your shopping cart
- Understand your preferences for future visits
- Track site traffic and interactions to improve your experience
Managing Cookies:
You can disable cookies or set your browser to alert you when cookies are being sent. However, some features of our Site may not work properly if cookies are disabled.
5. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to outside parties without your consent. However, we may share information with:
- Website hosting partners
- Service providers who assist us in operating our Site and conducting business
We may also release information to comply with the law, enforce our policies, or protect the rights, property, or safety of others.
Non-personally identifiable information may be shared for marketing, advertising, or other purposes.
6. Third-Party Links
We do not allow third-party products or services on our Site.
7. Your Privacy Rights
CalOPPA Compliance:
- Users can visit our Site anonymously.
- Privacy policy updates will be posted on this page.
- Users can update their personal information by contacting us at support@broncobay.com.
Do Not Track Signals:
We respect "Do Not Track" (DNT) signals and do not track or plant cookies when DNT is enabled.
Third-Party Behavioral Tracking:
We do not allow third-party behavioral tracking.
8. Security Statement
We take steps to prevent unauthorized access, disclosure, or misuse of your personal information. However, no system is completely secure, and we cannot guarantee the security of your data during transmission.
9. Data Breach Response
In the event of a data breach, we will:
- Notify affected users via email within 7 business days.
- Provide individuals with legal recourse to address non-compliance by data processors.
10. CAN-SPAM Compliance
We comply with CAN-SPAM regulations by:
- Not using false or misleading email subjects or addresses
- Clearly labeling promotional messages
- Including our physical address in emails
- Providing a clear way to unsubscribe from emails
To unsubscribe, follow the link at the bottom of any email.
11. Updates to This Policy
This Privacy Policy is effective as of [Insert Date]. We may update it from time to time. By continuing to use our Site after changes are posted, you agree to the updated terms.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
- For questions about your personal data: support@broncobay.com
- For questions about your orders: support@broncobay.com
