Shipping Policy
Shipping Policy

Shipping Policy

    We are committed to delivering your order as quickly as possible. Please note that the total shipping time includes both processing and shipping time.

Shipping Details


1. United States

Processing Time: 2-4 Business Days
Shipping Time: 15-20 Business Days
Cost: $8.9
Free Shipping: Orders over $89 (after discount)

2. United Kingdom / France / Germany / Italy / Spain / Netherlands / Belgium / Austria / Sweden / Poland / Australia / Ireland / Bulgaria / Portugal / Hungary / Slovakia / Czech Republic / Romania / Finland / Denmark / Israel/Norway/Mexico

Processing Time: 2-4 Business Days
Shipping Time: 7-15 Business Days
Cost: $6.9
Free Shipping: Orders over $89 (after discount)

Additional Information

Peak Seasons & Sales Events:

During peak seasons or sales events, processing times may be slightly longer.

Variations in Shipping Time:

Shipping times are based on averages. Some items may arrive earlier or take longer, depending on the destination or item type.

Estimated Arrival Date Exclusions:

The estimated arrival date does not account for:

  • Weather delays
  • Shipping or vendor service disruptions
  • Orders sent via APO/FPO through the Military Postal Service Agency (MPSA)

Important Notes

  1. Wrong Address:
    If the shipping carrier considers the provided address insufficient, the shipment will be returned to us. This may result in delays. Please double-check your address before placing an order.
  2. Lost Shipments:
    If the tracking information indicates your shipment was lost in transit, please contact us within 30 days. We’ll arrange a replacement or issue a refund.
  3. Taxes & Duties:
    For most countries, you won’t need to pay import fees, duties, or VAT (Value Added Tax). However, for some countries, duties or VAT may apply based on local regulations.

    We’re here to ensure your shopping experience is smooth and enjoyable. If you have any questions, feel free to contact us at support@broncobay.com.